Privacy policy
Effective Date: November 2025
At Raseshwar Herbal, we value the privacy and trust of our customers. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.
We are committed to ensuring that your data remains secure, confidential, and used only for legitimate business purposes in accordance with applicable Indian privacy and data protection laws.
1. Information We Collect
We collect personal information that you voluntarily provide when you interact with our website, including:
Personal details: Name, email address, phone number, billing and shipping address.
Order details: Products purchased, payment mode, transaction IDs, and delivery preferences.
Technical data: Device type, browser information, IP address, and website usage statistics collected via cookies and analytics tools.
Communication data: Any messages, inquiries, or feedback shared through our contact forms or customer support channels.
2. How We Use Your Information
Your information helps us provide you with a smooth and personalized shopping experience. We use it to:
Process and fulfill your orders accurately.
Send order confirmations, updates, and delivery notifications.
Respond to your questions, feedback, or support requests.
Improve our website, products, and services.
Send promotional offers, newsletters, or wellness insights (only if you opt-in).
Prevent fraudulent transactions and ensure site security.
We never sell or rent your personal information to third parties.
3. Data Protection & Security
We maintain strict technical and organizational safeguards to protect your personal data against unauthorized access, alteration, loss, or misuse.
All online transactions are processed through secure SSL-encrypted payment gateways.
Access to personal information is restricted only to authorized personnel who are bound by confidentiality obligations.
4. Cookies and Analytics
Our website uses cookies to enhance your browsing experience and understand how visitors interact with our pages.
Cookies help us remember your preferences and improve site performance. You can disable cookies through your browser settings, though certain features of the site may not function optimally.
We may also use third-party analytics tools (like Google Analytics) to monitor visitor activity for insights and improvements.
5. Information Sharing
We share limited information only when necessary, such as:
With payment gateways for processing transactions.
With shipping partners for order delivery.
With service providers who assist us in maintaining website functionality.
All partners are bound by strict data protection standards and may not use your information for any unrelated purpose.
6. Your Rights
You have full control over your personal data. You may:
Request access, correction, or deletion of your information.
Withdraw consent for promotional communication at any time.
Opt out of newsletters or marketing emails via unsubscribe links.
To exercise any of these rights, email us at talk.to.raseshwarherbal@gmail.com
7. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy — such as completing orders, complying with legal obligations, and resolving disputes.
8. Third-Party Links
Our website may include links to third-party websites or social platforms. We are not responsible for their privacy practices or content. Please review their policies before sharing any personal data.
9. Policy Updates
We may update this Privacy Policy periodically to reflect legal, operational, or technological changes. The revised version will always carry the updated “Effective Date.”
10. Contact Us
For any questions or concerns regarding this Privacy Policy, feel free to contact us at:
📧 talk.to.raseshwarherbal@gmail.com
🕒 Mon–Sat, 10:00 AM – 6:00 PM (IST)
Raseshwar Herbal
Pure • Authentic • Transparent — Wellness You Can Trust.